Recall Details
WHILL Recalls WHILL Personal Electric Vehicles Due to Crash and Injury Hazards
Product(s):
Reason:
Brand Name:
Company Name:
Company Announcement:
Company Announcement
Recall Details
Description:
This recall involves WHILL Model Ci. The product is a personal mobility device that is powered by a lithium ion battery, is occupant-controlled and motorized. The serial number of the recalled device ranges from C_1711188_US to C_1909011_US. The serial number label is located on the seat assembly. WHILL and Model Ci are printed on the battery compartment. The vehicles have one chair with a platform and four wheels. The chairs are black and the arm covers come in white, red, blue and black colors.
Remedy:
Consumers should immediately stop using the recalled personal mobility vehicle and contact WHILL for a free replacement control pad.
Incidents/Injuries:
There have been 15 reports of device malfunctions. No injuries have been reported.
Sold At:
Online at spinlife.com, scootaround.com, accessnsm.com and topmobility.com and other online retailers from November 2017 through September 2019 for about $4,500.
Manufacturer(s):
WHILL, Inc. (Japan), of Japan
Importer(s):
WHILL, Inc. (USA), of San Mateo, Calif.
Manufactured In:
Taiwan
Recall number:
20-177