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Features

A tool and support team ready to work for you.

Standardized, simple, and fast so you get the right information to the right people at the right time.

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Recall InfoLink features collage
01.

Be Recall Ready

Consider this your fire drill - don’t wait for the crisis to prepare. Our experts will guide your Mock Recalls and help you form your Recall Ready plan.

  • Easy set-up and training
  • Guided Mock Recalls
  • Help center and resource library
  • Live 1:1 support from a team of experts
Recall InfoLink example of mock recall.
02.

Start Recalls

Start a recall in minutes with a step-by-step workflow. Your recalls are quick and accurate every time with a standardized format.

  • Step-by-step guided recall process
  • Enter data once for complete distribution
  • Based on GS1 standards
  • Import user, customer, and item lists
Recall InfoLink example of starting a recall

The Recall InfoLink system’s simplicity and speed creates efficiencies for AG Baton Rouge, and provides a state-of-the-art system for our member retailers to simplify processes and regulatory compliance.

Kimberly Hawkins
Corporate Communications Specialist
Associated Grocers
Recall InfoLink example of creating a recall event.
03.

Communicate Efficiently

Once a recall has been started, communication happens automatically so you can be sure that the information gets to the right people in the way they need to see it.

  • Email, call, fax, and sms notifications
  • Distinct capability means recipients see the data they need
  • Automated reminders
  • Clone or expand recalls as necessary
Recall InfoLink example of responding to a recall
04.

Enable Responders

Start a recall in minutes with a step-by-step workflow. Responders get clear, comprehensive information and can respond quickly with quantities removed and actions taken.

  • Free access for responders to secure, interactive recall accounts
  • Centralized recall details, instructions, downloads, and contact information
  • Credit process automation

We partnered with Recall InfoLink to assist us with this critical business function because they offer so much experience and support. Their system makes our process faster and more complete, and adds value to our retail customers making compliance easier.

Martin Arter
President/CEO
Affiliated Foods Midwest
05.

Track Progress

Stay on top of an event with real-time data and centralized reports. No more drawn out recalls - reminders, status updates, and response data are now automatic.

  • Real time tracking of live recalls
  • Live acknowledgement and verification status
  • Full customer lists for affected customers
Recall InfoLink example of tracking a recall progress.
06.

Document Results

Complete reports for Mock Recalls and recall events are accessible with only a few clicks and make regulatory compliance easy.

  • Export data into .xls, .pdf, and .csv files
  • Satisfy compliance in seconds
  • Simplify 3rd party audits and effectiveness checks
  • Reduce insurance liability

Are you ready to modernize your recall process?

Recalls don’t need to be difficult anymore. Our team has been helping companies confidently conduct hundreds of recalls for over 15 years. It’s time to be Recall Ready.