Recall InfoLink Logo

Recall Details

Chamberlain Group Recalls LiftMaster myQ Garage Door Control Panels Due to Entrapment Hazard (Recall Alert)

Product(s):

LiftMaster myQ Garage Door Control Panels

Reason:

The control panel’s secondary entrapment protection system can fail causing the garage door to close even with an obstruction present, posing an entrapment hazard.

Brand Name:

LiftMaster myQ

Company Name:

Chamberlain Group LLC

Company Announcement:

February 9, 2023

Company Announcement

Description:

This recall involves LiftMaster myQ garage door control panels, sold individually or with wall-mount residential jackshaft garage door openers. LiftMaster and myQ are printed on the front of the black control panels. The recalled control panels were manufactured between March 2022 and October 2022. The manufacture date, in MM/YY format, the model number and the UPC code are printed on a label located on the back of the unit. The following are the model numbers and UPC codes included in this recall:

Remedy:

Consumers should immediately contact the Chamberlain Group to receive a free repair kit, including shipping. The repair kit consists of a replacement garage door control panel and installation instructions. Installation instructions can also be found at https://support.chamberlaingroup.com. Chamberlain Group is contacting all known purchasers directly.

Incidents/Injuries:

None reported in the U.S.

Sold At:

Online and in stores at The Home Depot, Lowes, Menards and other stores and distributors nationwide from March 2022 through October 2022 for about $60, when sold as an accessory, and between $500 and $700, when sold as a bundle.

Manufacturer(s):

Grupo Chamberlain S.de R.L. de C.V., of Mexico

Importer(s):

Chamberlain Group LLC, owner of the LiftMaster brand, of Oak Brook, Illinois

Note:

Individual Commissioners may have statements related to this topic.  Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.

Manufactured In:

Mexico

Recall number:

23-725

Product Photos

No items found.

Be prepared to handle a recall like this one.