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Recall Details

Bella Elevator Recalls Residential Elevators Due to Child Entrapment Hazard; Risk of Serious Injury or Death to Young Children


Bella residential elevators


Young children can become entrapped in the space between the exterior landing (hoistway) door and the interior elevator car door or gate if there is a hazardous gap, and suffer serious injuries or death when the elevator is called to another floor.

Brand Name:


Company Name:

Bella Elevator, LLC

Company Announcement:

January 11, 2022

Company Announcement


This recall involves Bella residential elevators manufactured from 2009 to 2021. Models include Symmetry IGD, Hydraulic, and Winding Drum Elevators.  The Symmetry brand name is located on the elevators’ controllers. The elevators are used in consumers’ homes.


Consumers should keep unsupervised young children away from the recalled residential elevators and contact the manufacturers for instructions on how to measure for space guards to correct any hazardous gap. Space guards will be provided free of charge and assistance with space guard installation will be provided on request.


None reported

Sold At

Bella residential elevators and parts were sold through a network of authorized dealers and, occasionally, directly to consumers nationwide from June 2009 to December 2021 for between approximately $20,000 and $35,000 including installation.


Bella Elevator, LLC, d/b/a Symmetry Elevating Solutions, of Peoria, Ill.

Manufactured In:

United States

Recall number:


Product Photos

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