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Recall InfoLink 3.0

August 8, 2023

Recall InfoLink 3.0

We are thrilled to announce the highly anticipated launch of Recall InfoLink 3.0 in early 2024, the next-generation recall management software that will transform the way you handle recalls. Built as a comprehensive platform to meet the evolving needs of the entire supply chain, Recall InfoLink 3.0 will bring an array of new features and enhancements designed to make recalls even faster, easier, and more efficient.  That means better protection for consumers and brands alike.

“With the ever-changing supply chain landscape, staying prepared for recalls and compliance are top concerns for our clients. Recognizing the importance of these concerns, we have worked closely with the FDA to ensure Recall InfoLink 3.0 meets the needs of evolving regulations,” says Roger Hancock, president and CEO. “By anticipating the future of the recall process, we are empowering you to navigate these changes effortlessly, reducing compliance-related stress and streamlining your recall management processes.”

Recall InfoLink 3.0 will be packed with exciting new features to revolutionize the recall management experience through improved traceability, business intelligence, compliance, reverse logistics, and supply chain connectivity capabilities. Here are some of the key enhancements:

API Integration: Seamlessly integrate your own systems with Recall InfoLink through application programming interface (API). This direct connection allows for efficient data exchange and creates opportunities for business and compliance innovations through integration.

Management Layer: With Location Groupings reporting feature, management will be able to utilize response and removal status reporting related specifically to the groups of locations for which they are responsible. This feature gives management the ability to be notified and view important information.

Platform-based Contact Information: You will have the option to maintain your recipients’ contact information on the platform to reduce time and effort while ensuring accurate and efficient communication.

Event Organization: Recalls, withdrawals, announcements, and other communications related to the same product event will be grouped together in “Incidents” making it easier to keep track of progress, meet regulatory requirements, recover recall expenses, and find the documentation you need for business purposes. 

The Recall InfoLink support team will work closely with existing clients to ensure a smooth transition to Recall InfoLink 3.0. Stay tuned for communication regarding key information and action items in the coming months.

If you are not currently using Recall InfoLink, we invite you to explore the new features and enhancements ahead of the 2024 launch. Our team is available to talk with you about the future of recall management and how we can meet the needs of your company. We are committed to empowering the industry with cutting-edge recall management solutions. Recall InfoLink 3.0 represents a significant step forward in simplifying and streamlining the recall process, ensuring compliance with regulatory changes, and delivering exceptional user experiences.

Join us as we embark on this exciting journey toward more efficient and effective recall management. Request more information and updates from 

Are you ready to modernize your recall process?

Recalls don’t need to be difficult anymore. Our team has been helping companies confidently conduct hundreds of recalls for over 15 years. It’s time to be Recall Ready.