In a time when many companies are being forced to adapt to quickly changing environments, the need for innovative solutions in the workplace has never been more pressing. 

The SmartBrief Innovation Award for Workplace Technology 2021 sought nominees for those who are tackling this need head on and awarded those who stood out for their unique and effective solutions. SmartBrief said that entrants were evaluated based on their uniqueness in the market, ability to solve a problem and suitability for use.

Recall InfoLink was recognized as a winner for its Recall Ready™ service, a package that includes two Mock Recalls every year and full access to a comprehensive product recall management system. The product description in the Innovation Award Program Guide says, “Like a fire drill before a fire, the Recall Ready™ service helps companies across the supply chain be prepared to manage a recall crisis through practice with a modernized mock recall process using a standardized, cloud-based technology platform. When the need arises, a live recall event becomes a fast, easy online process based on GS1 standards.”

Problem solving was the aim of the Recall Ready™ service from the beginning, according to Roger Hancock, president and CEO of Recall InfoLink. He says, “Recall Ready™ addresses not only the unique needs of the complex recall process, but also closes the gap between outdated mock recall practices and the need to protect companies and consumers.”

The Recall Ready™ service solves a number of complex business and regulatory problems:  

• Automating the manual process of maintaining records of mock recalls over time and often across multiple locations. 
• Streamlining compliance with third party food safety audits. 
• Enabling companies to enter needed recall information once, to ensure complete, accurate information. 
• Communicating that information to any customers selected to participate in the event with a closed-loop acknowledge/respond functionality. 

Mock recall practice as supported by Recall Ready™ yields labor savings of up to 80% to process recalls. One case study showed that what took five managers two days to accomplish was reduced to one person in two hours.  

Recall InfoLink is proud to be an Innovation Award winner as it continues to contribute to the modernization of the recall process.